Refund Policy – Online Academy

At Online Academy, we strive to provide high-quality digital educational content, and due to the nature of digital products, all course purchases are generally non-refundable. Once a course has been purchased and access has been granted, users are not eligible for a refund, as the content becomes immediately available for consumption. However, in exceptional cases such as failure to receive course access after payment or duplicate transactions, users may request a refund by contacting our support team with valid proof of the issue. Each refund request will be carefully reviewed, and if approved, the refund will be processed within 5 to 7 working days through the original payment method. Please note that no refunds will be issued if the user has already accessed or consumed a significant portion of the course content.